Adding PaperCut printers to a Drexel Mac

Most faculty and staff should have the new PaperCut printers show up automatically when their Drexel managed Mac connects to the Drexel network. If it is not installed automatically, you can follow the below steps to add it manually.

Open Self Service from your Applications folder or Launchpad. Its icon looks like this: 

JamfIcon.png

Next, log into Jamf with your Drexel username and password:

JamfLoginPage.png


Once logged in, a list of available applications will appear. Among these, you should see an application called "CCICopiers Installer". If this has already been installed, the text beneath it will say "reinstall". If your computer has never had the printers installed, it will say "Install". Click either the "Install" or "Reinstall" button to add the printers to your Mac.

self_service_printer1

self_service_printer2

If all went well, you should see two new printers on your Mac. To check, navigate to System Preferences, in the Applications folder or Launchpad. Its icon looks like this:

SysPrefs.png


Click on the "Printers and Scanners" preference pane:

SysPrefsAll.png

You should see two printers, CCI Color and CCI BW. If you do, continue to ((link_to_how_to_print_with_papercut)).

SysPrefsPrinters.png

TROUBLESHOOTING

If the machine is added but is not accepting jobs:

  • Check that you can firstly see the papercut machine ("CCI Color") in Printers & Scanners to ensure setup was successful
  • Make sure you are on Dragonfly3 or Drexel VPN
  • If you are on Dragonfly3: ensure you have removed configured DNS addresses from IPv4 and/or IPv6 network settings. This is very important for Mobility Print to work. Link below shows instructions for this.
Tags: macOS papercut printing