Choose the appropriate option below for instructions on setting up and using Drexel's Cisco AnyConnect VPN client or application, or a compatible application or two.

Most Frequent Issue - If Using Authenticator App

  • Make sure your check your phone if you use the Authenticator app for a notification. 
  • Actually open up the Authenticator app on your phone to check as well.
  • Click the Drexel account if you have more then 1 account there.
  • And click the circling arrow refresh icon.
  • Sometimes, notifications to approve MFA do not appear until you do this.



Additional Info