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Drexel University College of Computing & Informatics Technology Services and Support

Zoom Tips

Troubleshooting issues and some tips on resolving common issues

General Tips

  • Do not use https:// zoom.us for Drexel Zoom.
    Instead...
    Use https://drexel.zoom.us for Drexel Zoom.

  • You can only host 1 meeting at a time on your own account.
  • Drexel Zoom meetings can be schedule to last as long as 24 hours long, if need be.
  • Zoom meetings recorded to the cloud are captioned and transcribed automatically.
    Transcriptions are automatically made available to those who attend.
    Captioning and transcripts are NOT good enough for those who need special accommodations.
  • International participants can use Zoom to hear and be heard for free through their computer.
  • International phone rates apply if the phone is used for audio.

Zoom Video Tutorials

Zoom Hosting Tips (not covered here)

Drexel or Drexel CCI Background

Troubleshooting

Still stuck?

The CCI Commons help desk can walk you through it.

Mon–Fri
8am–9:30pm
Sat
9am–6pm
Sun
12pm–5pm

Need help?

The CCI Commons help desk can walk you through it.

Mon–Fri
8am–9:30pm
Sat
9am–6pm
Sun
12pm–5pm