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Drexel University College of Computing & Informatics Technology Services and Support

Enable Cookies in Your Web Browser

How to enable cookies in your web browser.

Firefox -- Enable Cookies

  • Click  >  Preferences > Privacy & Security. Choose "Standard." Reload the other tab that has the webpage with the issue. If that does not work, choose "Custom" instead of standard, and click the checkbox for "Cookies," and choose "Cross-site and Social Media Trackers" or "Cookies from Unvisited Websites." Reload the other tab that has the webpage with the issue.

Safari -- Manage Cookies

Microsoft Edge (2020) -- Edit Cookies

Chrome -- Enable or Allow Cookies

Chrome -- Enable Specific Cookies Example -- Uses Bb Collaborate Ultra as an example.

  •  Below is how to allow key cookies in Chrome.

    1. In Chrome, click the circled lock on left side of web address bar.

      Allow cookies - Collab Ultra - 1.png

    2. Click "Blocked" > "us.bbcollab.com

      http://us.bbcollab.com/

      " > "Allow."

      Allow cookies - Collab Ultra - 2.png

    3. Click "Done."

      Allow cookies - Collab Ultra - 3.png

    4. Click "Reload."

      Allow cookies - Collab Ultra - 4.png

    5. You may need completely close the BB Collaborate Browser tab & re-enter the Bb Collaborate Ultra course room or session.
    6. Click “Get Secure Link” and then “Join Course Room” or “Join Session” on Bb Collaborate Ultra page after closing the tab.

Still stuck?

The CCI Commons help desk can walk you through it.

Mon–Fri
8am–9:30pm
Sat
9am–6pm
Sun
12pm–5pm

Need help?

The CCI Commons help desk can walk you through it.

Mon–Fri
8am–9:30pm
Sat
9am–6pm
Sun
12pm–5pm