VMware vcenter is also known as VLAB. 

You use VMware vCenter if your instructor has requested that a virtual version of Linux or Windows is needed for lab or class work in a Drexel CCI course.

VMware vCenter vs VMware on ELMS/onthehub/e-Academy: You do NOT use VMware vCenter for licensed downloads and keys for Microsoft Project, Microsoft Visio, Microsoft Access, Microsoft Visual Studio Code, and even Windows 10 and possibly other Windows OS's that you can install on personal machines.

For more information about obtaining free copies for Drexel students, staff, faculty, and instructors for that software or OS, see Azure Dev Tools - Visio, Project, and Other Microsoft Downloads.

VMware vCenter is also NOT the place to download a copy of VMware to your computer. If that is needed instead, contact ihelp@drexel.edu .

IMPORTANT! Connect to Drexel VPN app off-campus. Do NOT access vcenter through https://vpn.drexel.edu.

Do NOT use the https://vpn.drexel.edu webpage to access https://vcenter.cci.drexel.edu.

  • ONLY visit https://vpn.drexel.edu in order to DOWNLOAD the Drexel Cisco Any Connect VPN application.
  • Then INSTALL the Drexel Cisco Any Connect VPN APPLICATION.
  • Then CONNECT to the Drexel Cisco Any Connect VPN APPLICATION.
  • THEN visit https://vcenter.cci.drexel.edu
  • Do NOT visit https://vcenter.cci.drexel.edu from within the https://vpn.drexel.edu webpage.
  • You do not need to use the Drexel VPN on-campus.
  • But we also do not recommend using any non-Drexel VPN while accessing vcenter.

See VPN instructions for how to install and set-up the Drexel Cisco Any Connect VPN APPLICATION.


Here is how to access your Virtual Machine (VM) using Drexel's VMware vCenter.

  1. Navigate in your browser to https://vcenter.cci.drexel.edu .
    Off campus? Use the Drexel VPN before visiting above.
    See VPN for how to connect to Drexel's VPN.

  2. On the VMWare's "Getting Started" page,
    click “Launch vSphere Client (HTML5).”
    Launch vsphere client - Connecting to vcenter 1.png

  3. Login using your normal Drexel student id & password.
    Use this format for your student id:

    Login - Connecting to vcenter 2.png

  4. Once you have logged in,
    you will see one of two screens.
    (Covered in steps 5 & 6 below.)
  5. If you see the screen below (blue),
    & report that your VM is not available.

    blue screen error in vm - Connecting to vcenter 5.png
  6. If you see the screen below (with lock),
    your VM is available,
    and you can continue.
    Go to next step!

    big lock - Connecting to vcenter 6.png

  7. To get to your VM,
    expand the navigation tree on the left:
    expand tree for vm - Connecting to vcenter 4 copy.png

  8. Then click “Actions” > “Power” > "Power On.”
    actions then power corrected - Connect to vcenter 4_5 copy.png

  9. “Powered On” will display on top of the small black VM desktop image.
    Click the "Powered On" picture.
    It will expand to a full interactive desktop in a new web browser tab.
    powered on - Connecting to vcenter 6 copy.png

  10. For most users, select “Web Console."

    If you need to copy and paste into/out of the VM,
    choose "VMware Remote Console (VMRC)."

    You'll need to "INSTALL VMRC" before 1st use of VMRC, though.
    See Installing VMRC Install for Remote Console Option in VMware vCenter.

    Also, hold off until you know which you truly prefer, but...
    If you want, you can check "Remember my choice," & click "OK."
    (May not work in all browsers.)
    web console option - Connecting to vcenter 7.png
  11. Your VM will appear in a new tab. :-)
    in vm - Connecting to vcenter 8.png


  1. TIP #1
    If a download should happen,
    or a tab or window opens up that should not be opening up,
    or if you see a message that pop-up tabs or windows are blocked:

    (a) In Firefox,
    click the "Preferences" button,
    and then click "Allow pop-ups for vcenter.cci.drexel.edu."
    There are *2* example screenshots below.
    You will also likely be asked to RELOAD the webpage.
    You may also want to see:

    Firefox Screenshot 1
    vcenter - Firefox - Click Preferences to allow pop-up windows.png

    Firefox Screenshot 2
    vcenter - Firefox - click Allow pop-ups for vcenter cci drexel edu.png

    (b) In Chrome,

    see the following weblink,
    and scroll down to "Allow pop-ups from a site."

    There are *2* example screenshots below.
    The first shows how you allow pop-ups.
    The second shows the prompt to reload the webpage.
    You may also want to see:

    Chrome Screenshot 1
    VCL - Chrome - Allow Notications.png

    Chrome Screenshot 2VCL - Chrome - Allow Notifications - Reload page.png

  2. Tip #2
    If you run into any issue at all,
    also be sure to disable any ad blocking, or script blocking, or privacy enhancing add-ons or plug-ins for https://vcenter.cci.drexel.edu .

    An example of how to disable uBlock Origin is at the link below.
    You might have AdBlock or NoScript or Ghostery
    or some other ad blocker, script blocker, and/or privacy enhancer.
    vcenter - Disable ad blockers or script blockers.png

Example -- Set Up & Shut Down of Ubuntu Linux VM

Here is an example of how to boot up and shut down an Ubuntu Linux Virtual Machine (VM),
once that VM is spun up in an internet browser tab.

Your instructor and lab assignment might not call for using Ubuntu Linux.

If so, follow your instructor's instructions instead.

  1. Wait for Linux Ubuntu to boot up.
    vcenter - Linux VM booted up.png

  2. CT 210 students, click the "Try Ubuntu" button.
    If your Instructor provides instructions to "Install Ubuntu,"
    click that button instead,
    and follow the on-screen instructions,
    and your instructor's instructions.
    vcenter - click Try Ubuntu.png

  3. Do your lab assignment (if it calls for Ubuntu Linux).
  4. When finished, click the gear icon in the upper right,
    and click "Shut Down..."
    vcenter - PowerDown - click gear icon and Shut Down.png

  5. Click the large "Shut Down" button.
    vcenter - Linux VM - large shut down button.png

  6. Press the Enter/Return key on the keyboard when prompted to finish the shut-down process.
    vcenter - Ubuntu VM - press ENTER.png

  7. When the Ubuntu Linux VM is fully "powered down" (black screen) in the web browser tab,
    close the web browser tab.
    vcenter - Ubuntu Linux VM - close tab when powered down.png


General Tips

  • Using Chrome or Firefox is highly recommended.
  • We also recommend disabling any ad-blocking or script-blocking or privacy-enhancing add-ons or plug-ins for https://vcenter.cci.drexel.edu .

Do NOT access vcenter.cci.drexel.edu through https://vpn.drexel.edu

  • Do NOT access vcenter by going through the webpage at https://vpn.drexel.edu
  • You should connect to the Drexel VPN through the Cisco AnyConnect app, which you download and install through the above webpage.
  • But AFTER you download and install the Cisco AnyConnect app and connect to vpn.drexel.edu IN THE CISCO ANYCONNECT APP, you do NOT go to https://vpn.drexel.edu any more.
  • You GO DIRECT to https://vcenter.cci.drexel.edu to access vcenter.
  • Below is BAD!
    vcenter not through vpn_drexel_edu

Non-Drexel VPN's on- or off-campus are NOT Recommended

  • We do not recommend non-Drexel VPN's to access vcenter, either on-campus or off-campus.

Cannot Login to vcenter.cci.drexel.edu?

  • Make sure you use your Drexel short-form email address, *not* just your DrexelOne userid.
  • Example of Someone's Drexel short-form email address: mjg88@drexel.edu
  • Example of that Same Drexel User's DrexelOne userid: mjg88
  • Do not use the DrexelOne userid.
  • Use the Drexel short-form email address.

Cannot Login to a VM, Especially a Trusty VM?

    They often provide an initial username and/or password to use.
    For example: CT 400 for Trusty VM's often use usernames of either "student" or "pfstudent".
    And use password of "P@$$w0rd". (But not always.)
  • Do NOT include quotation marks OR periods in the username OR password.
  • Be sure to change your password after your first successful login.
    Google how to change your password on what OS you are on (Linux, Windows, Ubuntu, etc).

Not Sure How to Power Off Your VM?

  • See step 7 and 7a in the above "Instructions" section.

Installing VMRC for "Remote Console" option

Cannot get to pfSense at in your Trusty Ubuntu VM (if part of your lab)?

  • Make sure both pfSense VM & Trusty Ubuntu VM are running at the same time.
  • You need to have the pfSense VM running first
    and to keep that VM up and running in one tab in your internet browser
    while you visit in the Trusty Ubuntu VM in another tab in your web browser.
  • Also, see the next section on no internet access in your Trusty Ubuntu VM.

Trouble Installing pfSense (if part of your lab)?

No Internet Access in Trusty Ubuntu VM?

  • First, make sure the pfSense router VM is powered on as well,
    especially if you have already been using the pfSense router VM!
  • Second, if you have a metasploitable counterpart VM,
    neither the metasploitable or other VM will have internet access by design.
  • With above in mind, try the following...
  • Click the WiFi icon in the upper right of your Trusty Ubuntu VM
    when you have that web browser tab open, after logging into vcenter.
  • Make sure “Enable Networking” is checked.
    If it’s not, select “Enable Networking” to check it or enable it.
  • If that doesn’t help,
    check the WiFi icon again in the upper right of your Trusty Ubuntu VM again, and select “Wired Connection 1.”
  • And if that doesn’t help, make sure your computer (not either VM) is actually connected to the internet and that you can browse to some website you haven’t visited before, just to make sure your internet is working.
  • If that doesn’t help, shut down the Trusty Ubuntu VM, and close the tab, close the tab (if open) for pfSense, logout of vcenter, close all web browser windows, wait 20 seconds, and then re-open your web browser and try again.
  • If that doesn’t work, try Chrome instead of Firefox as your web browser for vcenter.cci.drexel.edu, or try Firefox instead of Chrome for vcenter.cci.drexel.edu.
  • If that doesn’t help, connect by VPN if you haven’t already (usually a really good idea for this).
  • If you login to the VPN, but the VPN keeps having a login error, you need to use your Drexel email or Office 365 Multi-Factor Authentication or MFA method to approve the connection on your cellphone, mobile device, or telephone.

My VM does not appear in the left navigation, after logging

  • Be sure to click to expand the left navigation options.
    pfSense left nav expand 1

    pfSense left nav expand 2                          pfSense left nav expand 3

pfSense VM boot looping (rebooting over and over again)?

If you get into a boot loop with pfSense:

  1. When you see the screen to boot to multi or single user,
    press the number for single user usually 2,
    but look for single user,
    and press the corresponding number.
    OR press the spacebar.
  2. At the command line prompt,
    type in
    cd /sbin

    cd sbin/
  3. Then type in

    and check that "fsck" appears somewhere in the outputted list of files, folders, and applications.
  4. Then type in:
    fsck -y /
    Let the above fsck command finish running. 
  5. Then re-run 2 more times.
    Press the up keyboard arrow key,
    and Enter/Return keyboard key.
    Or re-type in the same fsck command as shown above.
    The fsck command does a little more file system checking/repair each time.
    Running it 3 times in total should do it.
  6. Then type in reboot at the command line prompt. 
    pfSense should reboot once now.
  7. Final Important Step:
    When you get to another list of options, do NOT choose "1 Reboot (ssh only)" or "0) Logout (SSH only).
    Do *NOT* press 0 or 1 either.
    Instead, press "6) Halt system" (pfsense).
    Then type y
    And then give pfSense in the VM some time to shut down.
    Disregard any "An unrecoverable IOException occurred so the connection was closed" errors.
    When pfSense is shut down, close your internet browser tab.
    When you re-open pfSense again (Actions > Power > Power On in vcenter.cci.drexel.edu web browser tab).
    and get it configured as mentioned in the early labs for your tutorial,
    You should not have to use the 6 or Halt command again.
    You should just be able to leave the pfSense VM running,
    and be able to close your web browser tab for the pfSense VM,
    unless you run into an issue again.

pfSense vcenter VM Student and sudo Password

  • To access vcenter, you need to use your Drexel userid@drexel.edu with Drexel password, after connecting to the Drexel VPN (not via the Drexel vpn website either).
  • But if you are on your Ubuntu VM and trying to access the pfSense VM via the Terminal Console window (Command Line Inferface or CLI) & using the sudo command to install a package like NMAP, or simply trying login to the pfSense VM with the default Student account, try the default password of P@$$w0rd
  • If you changed the password from the default password, the password is going to be the same password you use to login to the Student account on the pfSense VM with.
  • If you are still not sure, but still have access to the pfSense VM,
    you can try to guess it by installing a package via sudo, or try the sudo -l command as shown below.
    Your password will not appear as you type it.
    Make sure CAPS LOCK is off.
    If you still cannot guess your password,
    email ihelp@drexel.edu and let us know the course # and instructor and the assignment.
    pfSense vcenter sudo password and access check

Troubleshooting Note for CCI Commons Student Assistants

CCI Commons Student Assistants and CO-OP:
ONLY power off, shutdown, reset, or reboot a VM in VMware vcenter
that has a Drexel userid in the name.


  • CT210-mjg88-Ubuntu
  • CT400-bjb344-KaliLinux
  • CT212-jpm46-Trusty
  • CT212-jpm46-pfsense

In general, only full-time tech staff should EVER power off, shutdown, reset, or reboot anything in vmware vcenter that does NOT have a Drexel userid in the name of the VM.