Zoom -- Missing or Lost or Deleted Zoom Recordings

Instructions

1. Login to https://drexel.zoom.us
   
   
   
2. Login if prompted, and click "Recordings" in the left nav. 
   Check under the "Cloud Recordings" tab first.
   "Cloud Recordings" in Drexel Zoom takes 126 days to expire.
   
   
3. Then the "Local Recordings" tab second.
   
   
   
4. "Cloud Recordings" in Drexel Zoom are ALSO automatically backed up (separate copy) to Drexel Kaltura Streams at https://drexel.edu/it/streams.
   
   
   
5. Login, if prompted, to Drexel Kaltura Streams.
   Click "My Media."
   Search or browse what is there.
   

Very Old Zoom Recordings May Be in OneDrive.

1. If it's a really old recording, from June 9, 2021 or so or before, you might find it in OneDrive.
2. Go to https://portal.office.com .Login if prompted.
3. Click the 9-dot icon in the upper left.
   Click "OneDrive."
   And look for a "Zoom Recordings" folder.
   
   

Notes & Troubleshooting

• If you saved the recording to a Drexel computer, and OneDrive was set-up on it, it's possible OneDrive was set to backup your Desktop, Documents, and Downloads. 
• It's possible you can use the above instructions to get to OneDrive on the web and look in your deleted items there and see if the recording is there or in a space where deleted items are kept for a bit before they are truly purged.
• If you still can't find the recording, contact zoomadmin@drexel.edu, and see if they can assist in locating the recording.