Skip to content
Drexel University College of Computing & Informatics Technology Services and Support

Disable Firefox Enhanced Tracking Protection

How to disable Firefox's enhanced tracking protection.

Firefox's enhanced tracking protection can sometimes cause websites to have errors.

Here is how to disable it:

  1. Click the shield icon on the left side of the web address bar
  2. Click off the "Enhanced Tracking Protection"
  3. Then reload the page (or let it auto-reload)

            Firefox - Collab Ultra - 2.png

  4. If the issue persists, close the web browser tab, and re-enter the Bb Collaborate Ultra course room or session.

Still stuck?

The CCI Commons help desk can walk you through it.

Mon–Fri
8am–9:30pm
Sat
9am–6pm
Sun
12pm–5pm

Need help?

The CCI Commons help desk can walk you through it.

Mon–Fri
8am–9:30pm
Sat
9am–6pm
Sun
12pm–5pm