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Drexel University College of Computing & Informatics Technology Services and Support

GitLab -- If Asked About MFA and You Don't Know it.

When the user cannot find the MFA details.

This could happen if one of these things happen to you:

  1. tried to connect to GitLab
  2. Downloaded from GitLab
  3. Set up MFA.
Note: This is not the same authenticator used for Drexel Connect.
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If this happens and you cannot find the authenticator app or did not get a text or call with the code send a ticket to ihelp@drexel.edu.

We would need to disable the MFA for this GitLab account before you login again. This would not disable or affect the MFA for your Drexel account.

Still stuck?

The CCI Commons help desk can walk you through it.

Mon–Fri
8am–9:30pm
Sat
9am–6pm
Sun
12pm–5pm

Need help?

The CCI Commons help desk can walk you through it.

Mon–Fri
8am–9:30pm
Sat
9am–6pm
Sun
12pm–5pm