Canvas - Respondus in Canvas

Respondus in Canvas

Troubleshooting

https://bookstack.cci.drexel.edu/books/misc/page/drexel-respondus-lockdown-browser

  • If you open Lockdown Browser manually yourself, the pop-up window for Microsoft Passkey use will NOT appear normally.  Here is what to do.
    • When you login to Canvas, after entering your email address, do NOT single-click the Sign In button.
      • Double-click or triple-click the Sign In button.
      • The failure message screen will have a "Try Another Way" link.
      • Click that "Try Another Way" link, and you should be able to use your password.