Canvas - Respondus in Canvas
Respondus in Canvas
Troubleshooting
https://bookstack.cci.drexel.edu/books/misc/page/drexel-respondus-lockdown-browser
- If you open Lockdown Browser manually yourself, the pop-up window for Microsoft Passkey use will NOT appear normally. Here is what to do.
- When you login to Canvas, after entering your email address, do NOT single-click the Sign In button.
- Double-click or triple-click the Sign In button.
- The failure message screen will have a "Try Another Way" link.
- Click that "Try Another Way" link, and you should be able to use your password.
- When you login to Canvas, after entering your email address, do NOT single-click the Sign In button.