Kaltura Drexel Streams -- Analytics

Stats with Analytics are Problematic

If you really want to track who watched a video, we recommend using a Kaltura Quiz, if only to have a single quiz question not more than 20 seconds before the end of the video, where a student or others confirms they watched it.

To create a Kaltura Quiz, see:

Even if you ask students to disable ad blocking, privacy enhancing, fingerprint spoofing, or script disrupting plug-ins, add-ons, extensions, or built-in functionality, we've had too many instances of not being able to tell if a student completely watched a video or not.

Kaltura Quizzes on the other hand are entirely dependable.

ALSO, if you need to know through analytics the userid of a student or someone,
they need to access the video through a Bb Learn course section at https://learn.dcollege.net
or after signing into Kaltura Drexel Streams at:
https://drexel.edu/it/streams/
or...
https://1513041.mediaspace.kaltura.com/

Accessing Analytics

  1. Find & click your video under "My Media" in Kaltura Drexel Streams.

    Either visit https://drexel.edu/it/streams
    ...Or...
    https://1513041.mediaspace.kaltura.com/
    ...Or...
    =Login to Bb Learn at https://learn.dcollege.net, land on the "Institution Page," click the "Tools" link in left navigation, click "Kaltura My Media," and then click "My Media."

  2. Scroll down to & click "ACTIONS."
  3. Click "Analytics."
  4. Review the provided analytics.
  5. For user-specific information,
    scroll down to & click "View Engagement Per User" link under video.
  6. Click "Back to media page"
    in upper left in order to return to normal view of video.

Accessing Quiz Results

  1. Find & click your video under "My Media" in Kaltura Drexel Streams.

    Either visit https://drexel.edu/it/streams
    ...Or...
    https://1513041.mediaspace.kaltura.com/

    https://1513041.mediaspace.kaltura.com/


    ...Or...
    Login to Bb Learn at https://learn.dcollege.net, land on the "Institution Page," click the "Tools" link in left navigation, click "Kaltura My Media," and then click "My Media."

  2. Scroll down to & click "ACTIONS."
  3. Click "Analytics."
  4. Click "Quiz Users" tab/link.
  5. Newer submissions or viewers are at the top usually,  BUT check through the last page or so of the log using the Fid command (Cmd + F or Ctrl + F) to find specific users, if necessary.
  6. And if you don't find a specific user, then try the Accessing Analytics section above.

More Information on How to Interpret Analytics



Troubleshooting Analytics

First, make sure when you run reports or look at the stats that you are actually looking at the stats for the current month or 2 you or time period you actually want to look at. Also, consider in the future using the quiz option to track students, rather than analytics. If you don't go with the quiz option, here's what you can send to students who claim they watched the video.

As a student, there are a couple things you can do on your end to help convince your TA or Instructor you watched the videos. None of these may prove you watched the video all the way through, but all/most combined may provide enough circumstantial evidence that you did. So do all of the suggestions below that you can.

We also have a page of suggestions for how to improve your home internet dependability, also included below, in case that was a factor.

  • First, visit Drexel Streams (Kaltura videos homepage for Drexel) at https://drexel.edu/it/streams and login. Click your name in the upper right. Then click "My History." Take a screenshot that shows the date and time you watched the one or more videos in question. This won't show you watched the videos all the way through or not, but it will confirm you clicked on them. If you're not sure how to take a screenshot, visit https://take-a-screenshot.org .

  • Second, visit the link below and explore your web browsing history. See if you can find not only the date/time you watched the Kaltura video in Bb Learn, and it might be an https://learn.dcollege.net link (the one where the video relies), and not a https://1513041.mediaspace.kaltura.com/ but look for instances of webpages containing both of those as the start of the URL or web address. Take screenshots. And see provide other webpage history dates/times to show you weren't going to other webpages. Use the basic photo editor built into your computer (Paint, Paint 3D, Preview) and the colored pen or marker or line or box tools to cover up webpage URLs you don't want the instructor to see (if any). You'll need to repeat this step for each video you feel you unfairly lost points on, and it will still be up to the instructor to decide if you get points or not. They do not have to give you points if they do not want to.

  • The following webpage may help with this. If not, Google how to find your web browser's history. Do NOT clear your cache or your history. https://www.wikihow.com/View-Browsing-History.


If you cannot find that you watched these videos in your viewing history, for future incidents like this, make sure you are not using Private or InPrivate or Incognito tabs. Make sure AdBlock or uBlock or Ghostery or other privacy enhancing extensions or add-ons are disabled. Allow cookies if you disallowed them. If you frequently clear your browsing history and cache, or use any of these other features or add-ons or extensions, you may not have the ability to find what you previously watched.


Send the screenshots you find to your TA or Instructor to make the case you watched one or more of these videos. 


Note:

It is completely your TA's or Instructor's decision whether to agree you watched a video or no. There's no backend record you or your instructor do not already have access to that will show you watched these videos. 

  •  Tips for more dependable WIFI or internet in your home.

https://support.cci.drexel.edu/cci-technology/quick-tech-troubleshooting-links-helping-end-users/wifi-internet-or-web-speed-issues-home-or-apartment/