Quick Links for Helping End Users


Tech Overview Video for CCI

CCI Technology Overview for Fresh Persons

Screenshot Instructions

https://www.take-a-screenshot.org/

Covers all major OS's, mobile and laptop/desktop

Find Browser Name and Version

Find Browser Name and Version

Find OS Name and Version

Find OS Name and Version

How to Find Your Computer Name

How to Find Your Computer Name

URL Decode and Encode -- Minify or Beautify JS CSS JSON

https://www.urldecoder.org/

Decode URL's with %5D or other odd character strings below.

Or minimize or re-format Javascript (JS), JSON, or CSS.

Clear Browser Cache & History

Clear Browser Cache and History -- INCLUDE

Enable Cookies in Web Browser

Enable Cookies in Your Web Browser

Check if Websites are Dangerous, Have Viruses/Malware

Check if Websites are Dangerous or Have Viruses or Malware or Not Safe URLs

Cloudflare 1.1.1.1 Directory Config

Cloudflare 1.1.1.1 DNS Directory Config -- INCLUDE

Computer Battery Info

Mac: https://www.coconut-flavour.com/coconutbattery/

Windows: hwinfo (for batteries and more): https://www.hwinfo.com/

Windows Harware Diagnostic Info

hwinfo (for batteries and more): https://www.hwinfo.com/

Force Redirect to Login Page for drexelguest, dragonfly3, or Public WiFi

Force Redirect to Login Page for drexelguest, dragonfly3, or Public WiFi

WiFi Internet or Web Speed Issues at Home or Apartment

WiFi Internet or Web Speed Issues at Home or Apartment

International-Related Internet Connection Issues

Private Browsing or Incognito Browsing -- Also, Allows Login Again as a Different User to the Same Website

Private Browsing or Incognito Browsing -- Also, Allows Login Again as a Different User to the Same Website

Testing internet or web packet loss

Testing internet or web packet loss

Take a Screenshot to Screen Shot Instructions for Most Devices and OS's

Take a Screenshot or Screen Shot Instructions for Most Devices and OS's

Disable Firefox Enhanced Tracking Protection

Disable Firefox Enhanced Tracking Protection

Backup or Restore the Windows System Registry

Backup or Restore the Windows System Registry

Properly Update Drivers in Windows 10

Properly Update Drivers in Windows 10

Improve Network Speed in Windows 10 by Increasing IRPStackSize

Improve Network Speed in Windows 10 by Increasing IRPStackSize

How to Find a Serial Number

How to Find a Serial Number

Scanning without a Scanner

Scanning without a Scanner