How to manually add BeyondTrust Bomgar client to Security & Privacy

  1.  Click on little plus icon.

     Plus incon in security & privacy.png

  2. Go to "Application".

    Manually add bomgar finder.png

  3. Type "Command(⌘) + Shift(⇧) + ." to see all the hidden folder. You'll find folder starting with ".com.bomgar". Go inside that folder

    Bomgar hidden folder in application.png

  4. Double click on "Remote Support Customer Client".

    Bomgar application in folder.png

  5. You'll see "Remote Support Customer Client" application added in Security & Privacy now.

If you are having difficulty or need help performing any of the steps above, please reach out to ihelp@drexel.edu for assistance.